Episode #127: Facing Conflict, Head On! Featuring Kristine Scott
“We live in a country that has a ranking system and if you're at a certain part of the of class structure or the race structure or the gender structure we rank each other and that makes conflict more complicated.”
Kristine Scott
Conflict Resolutionist | Facilitator | Trainer
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Many of us fear conflict because there’s a belief that’s its something bad that will generate negative feelings or create further problems. So instead of engaging or feeling uncomfortable because of these difficult conversations, people avoid conflict altogether not realizing that we're only only allowing tensions to build by doing so and in the end, the situation worsens.
In essence, it's the avoidance of conflict is what really causes the problem. When conflict is handled poorly, the negative feelings of anger and disrespect takes control of the situation and that’s where things spiral out of control. We also lose the ability to connect with one so that we can have a deeper understanding of the other person's point of view which is oftentimes the root cause of the conflict to begin with. you view conflict as as a connection.
When we kick the can down the road by avoiding conflict, we're allowing it the opportunity to grow into something bigger and uglier.
“There's a few myths about conflict and that is that if I handle it poorly, I'm the bad guy. Nobody will like me and I need to be nice. So we work really hard to be nice, especially in the workplace because our professional reputations on the line.”
Kristine Scott is the owner/CEO of Seattle Conflict Resolution and is a conflict "resolutionary" who trains indivuduals and groups to handle conflict instead of avoiding it. She teaches people to reach in, not freak out, during an interpersonal emotional encounter. Kristine has a unique knowledge that she shares with us to help de-escalate ourselves before engaging others. She offers tools to help allow space in conflict to reach a mutual resolution without resentment.
Kristine is a guest on The Audacious Living Podcast to discuss the importance of facing conflict as opposed to shying away from it, why controlling our emotions is so critical to our success and four myths as they relate to conflict.
To learn more about Kristine and her work, visit her website.
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