Episode #132: Conversation with a Hostage Negotiator! Featuring Derek Gaunt
“Hostage negotiation is one of the most difficult conversations on the planet but at the end of the day, it's just a conversation.”
Derek Gaunt
Instructor | Expert Coach | Author
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Effective communication involves the exchange of viewpoints and in some cases, opposing positions. If you’re not willing to open your mind to another’s perspective, common ground can be tough to find. A key aspect to finding that elusive common ground requires us to listen so that we really consider someone’s position and what message they’re trying to convey.
Listening more and with curiosity not only helps you to better connect and understand what is being said, but also provides valuable input on how you may frame your response and navigate the conversation. It can help you tune into the topics your colleague is passionate about.
Mastering this important aspect of communication overtime will help to cultivate trust, build connection and develop audacious relationships.
“In a leadership environment, you are going to have difficult conversations, there's just no way around it. You're probably doing it daily and that's all a hostage negotiation is, its a difficult conversation. We're trying to move a person from point A to point B, right and that's what you're doing in leadership.”
Derek Gaunt is a lecturer, author of Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader, a trainer with Black Swan Ltd and has 29 years of law enforcement experience, 20 of which as a team member, leader and then commander of hostage negotiations teams in the Washington, DC metropolitan area.
He joins Audley on The Audacious Living Podcast and shares why hostage negotiation is one of the most difficult conversations in the world, the mindest of a negotiator entering a hostage situation and why hostage negotiators are the ultimate compliance professionals on the planet.
To learn more about Derek or pick up a copy of his book, visit him here.
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